These Terms of Service explain the general terms that apply when you access, browse, or make a purchase through the Ardeego website. By using our website or placing an order, you agree to use the store in accordance with these terms and the information provided on the relevant website pages.

1. About Ardeego

Ardeego is an online fashion retail store offering products including soft tops, luxe bags, and elegant dresses. Product availability, descriptions, prices, sizes, colors, and other relevant details are presented on the applicable product pages.

We aim to provide clear product and ordering information so customers can make informed purchasing decisions before completing checkout.

2. Use of the Website

You may use the Ardeego website for lawful personal shopping and browsing purposes. You agree not to use the website in a way that interferes with its normal operation, attempts unauthorized access, misuses website content, or disrupts the experience of other visitors or customers.

We may take reasonable action when necessary to protect the security, functionality, or proper operation of the website.

3. Product Information

We make reasonable efforts to present product information clearly on the website. Product pages may include details such as product descriptions, available options, sizes, colors, pricing, and images.

Customers are responsible for reviewing the information shown on the relevant product page before placing an order. Product availability and options may change from time to time.

Images are intended to help illustrate the products offered. The appearance of a product may vary depending on factors such as screen settings, device displays, lighting, or other visual conditions.

4. Pricing

Product prices are displayed on the applicable product pages and may be updated from time to time. The price and applicable charges shown during checkout are the amounts presented to the customer before the order is submitted.

Shipping for orders within the United States is charged at a flat rate of $6.99, unless otherwise displayed during the checkout process.

5. Product Availability

Product availability can change without notice. An item displayed on the website may not always remain available for purchase.

If an issue affects the availability of an item after an order has been placed, we may contact the customer using the email address provided with the order to address the situation and discuss the available next steps.

6. Orders

When you place an order through Ardeego, please ensure that the information provided is accurate and complete. This includes your contact information, shipping address, and any other details required to process and deliver the order.

Orders generally require up to 1 business day for processing. Business days are Monday through Friday and do not include weekends or applicable holidays.

The daily order cut-off time is 5:00 PM EST, Monday through Friday. Orders placed after the cut-off time may be treated as received on the following business day for processing purposes.

7. Payments

Available payment methods may include Visa, Mastercard, American Express, Discover, Diners Club, PayPal, Venmo, Apple Pay, Google Pay, and Shop Pay.

Some payment methods may only be available to eligible customers depending on factors such as device compatibility, browser settings, account status, or payment provider requirements.

A payment may require authorization before an order can be completed. If payment authorization is unsuccessful, the order may not proceed until an eligible payment method is successfully used.

8. Shipping and Delivery

Ardeego currently ships within the United States. Orders are generally prepared within 1 business day, followed by an estimated transit time of 2–6 business days.

The estimated total timeframe from order placement to delivery is approximately 3–7 business days. Delivery dates are estimates and may vary due to carrier operations, destination, weather, holidays, transportation conditions, or other circumstances affecting delivery.

Orders may be delivered through USPS, UPS, or FedEx, depending on the shipment and destination.

9. Tracking Information

When tracking information is available for an order, customers may use the shipment details provided after dispatch to follow the progress of their package.

Tracking updates may not appear immediately after shipment because carriers may require time to receive, scan, and update the package in their tracking systems.

10. Order Cancellation and Changes

Customers may request to cancel an order within 12 hours of placing it. Requests to change order details may also be submitted within 12 hours, provided the order has not entered processing.

Cancellation or change requests are subject to the current status of the order. Once processing has begun, changes or cancellations may no longer be possible. Orders that have already been shipped cannot be cancelled through the cancellation process.

Customers should contact support@ardeego.com as soon as possible if they need assistance with an order.

11. Returns and Refunds

Eligible return requests must be submitted within 30 days of delivery. Customers should contact Ardeego before sending an item back so that the appropriate return instructions can be provided.

Approved refunds are processed within up to 10 business days and issued to the original payment method used for the purchase. Ardeego does not charge a restocking fee for approved returns.

Additional details about eligibility, return procedures, inspection, and refund processing are available in the Return & Refund Policy.

12. Customer Responsibilities

Customers are responsible for providing accurate information when placing an order and for reviewing their order details before completing checkout.

If incorrect information is provided, including an incomplete or inaccurate shipping address, delivery may be delayed or affected. Customers should contact us promptly if they notice an error, although changes cannot be guaranteed once order processing has begun.

13. Website Content and Intellectual Property

The content displayed on the Ardeego website, including text, graphics, design elements, product page content, and other website materials, is provided for use in connection with browsing and shopping on the website.

Website content may not be copied, reproduced, republished, or used for unrelated commercial purposes without appropriate authorization.

14. Website Availability

We aim to maintain normal access to the Ardeego website, but uninterrupted availability cannot always be guaranteed. The website may occasionally be unavailable because of maintenance, technical issues, service interruptions, or other circumstances.

We may update, modify, or adjust website features, content, or functionality when reasonably necessary for the operation of the store.

15. Limitation of Responsibility

Ardeego is responsible for managing its website, customer orders, and related services with reasonable care. However, circumstances outside the normal control of the store may affect website access, shipping schedules, carrier operations, or other aspects of an order.

Nothing in these Terms is intended to remove rights that may apply to customers under applicable circumstances. The information on this website should be read together with the relevant product information and store policies.

16. Updates to These Terms

These Terms of Service may be updated when changes are made to website operations, store services, or related policies. The current version will be posted on this page.

We encourage customers to review this page periodically when using the Ardeego website.

17. Contact Information

If you have questions about these Terms of Service or need assistance with an Ardeego order, please contact us:

Ardeego Customer Support
Email: support@ardeego.com
Address: 40 Sunset Hill Dr, Branford, CT 06405, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)