This Shipping & Delivery Policy explains how orders placed through Ardeego are processed and delivered within the United States. We encourage customers to review the information below before placing an order so they understand the expected processing and delivery timeframes, shipping charges, and what to do if a delivery issue occurs.

1. Shipping Area

Ardeego currently ships orders within the United States. Orders are delivered to the shipping address provided by the customer during checkout.

Please review your shipping information carefully before completing your purchase. An incorrect, incomplete, or outdated address may delay delivery or prevent the carrier from successfully delivering the package.

2. Order Processing

Orders are generally prepared for shipment within 1 business day. Processing includes receiving the order, confirming the necessary order details, and preparing the package for shipment.

Business days are Monday through Friday and do not include weekends or applicable holidays. Orders are not processed or dispatched on non-business days.

3. Order Cut-Off Time

The order cut-off time is 5:00 PM EST, Monday through Friday.

Orders submitted after the daily cut-off time may be treated as received on the following business day for processing purposes. Processing time may also begin on the next business day when an order is placed during a weekend or other non-business day.

4. Estimated Delivery Time

After an order has been processed and handed to the shipping carrier, the estimated transit time is typically 2–6 business days.

Based on the standard processing and transit schedule, the total estimated timeframe from order placement to delivery is generally:

• Handling time: 1 business day
• Transit time: 2–6 business days
• Estimated total delivery timeframe: approximately 3–7 business days

These timeframes are estimates and are not guaranteed delivery dates. Actual delivery may vary depending on the destination, carrier operations, weather conditions, transportation disruptions, holidays, or other circumstances outside the normal shipping process.

5. Shipping Fee

Ardeego charges a flat shipping fee of $6.99 for orders shipped within the United States.

The applicable shipping charge will be shown during checkout before the order is submitted for payment.

6. Shipping Carriers

Depending on the destination and shipping requirements, orders may be delivered through one of the following carriers:

• USPS
• UPS
• FedEx

The carrier used for a particular order may vary based on the shipment and delivery location.

7. Tracking Information

When tracking information is available for an order, customers can use the tracking details provided after shipment to follow the progress of their package.

Tracking activity may not appear immediately after a shipment is created. It can take some time for the carrier to receive, scan, and update the package in its tracking system.

8. Delivery Delays

Although we aim to process orders within the stated timeframe, delivery may occasionally take longer than expected. Carrier delays can occur because of severe weather, transportation interruptions, high shipping volumes, holidays, operational issues, or other circumstances that may affect the delivery network.

A delay does not necessarily mean that an order has been lost. We recommend checking the available tracking information first. If the shipment appears to have an unusual delay or you need assistance understanding its status, please contact our support team.

9. Incorrect or Incomplete Shipping Addresses

Customers are responsible for providing an accurate and complete shipping address at checkout. Please check the recipient name, street address, apartment or unit number, city, state, ZIP code, and any other required delivery information before submitting an order.

If you notice an error shortly after placing your order, contact us as soon as possible. We may be able to assist with an address change before order processing begins, but changes cannot be guaranteed once an order has entered processing or has already been shipped.

If a package cannot be delivered because the address provided was incorrect or incomplete, additional shipping arrangements may be required.

10. Lost or Delayed Packages

If your tracking information shows an unexpected delay, or if you believe a package may be missing, please contact Ardeego with your order number and a brief description of the issue.

Our support team will review the available shipment information and, where appropriate, assist with the next steps based on the circumstances of the delivery.

11. Multiple Packages

In some cases, items from the same order may be shipped separately. When this happens, packages may arrive at different times even though they were purchased in a single transaction.

If your order appears to contain multiple shipments, please review any available tracking information for each package before contacting support.

12. Shipping Support

If you have questions about an order, delivery timeframe, shipping status, or another shipping-related issue, please contact Ardeego using the information below:

Ardeego Customer Support
Email: support@ardeego.com
Address: 40 Sunset Hill Dr, Branford, CT 06405, United States
Support Hours: Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Please include your order number when contacting us about a shipment whenever possible. This helps us locate the relevant order information and review your request more efficiently.