Shipping & Delivery Policy

Last Updated: February 12, 2025

Thank you for shopping with us. This Shipping & Delivery Policy explains how your order is processed, shipped, and delivered after a purchase is completed on our website. We believe in clear and transparent communication, so you always understand timelines, fees, and delivery expectations before placing an order.

By placing an order on our website, you agree to the terms outlined in this policy. If you have any questions, please contact us at support@ardeego.com.

1. Order Processing & Shipping Timeline

Orders are processed on business days only (Monday – Friday, excluding holidays). Please review the full shipping timeline below:

Order Cut-Off Time 5:00 PM (EST), Monday – Friday
Handling Time 1 business day
Transit Time 2 – 6 business days
Total Estimated Delivery Time 3 – 7 business days (Handling + Transit)
  • Orders placed before 5:00 PM (EST) are typically processed the same business day.
  • Orders placed after the cut-off time will be processed the next business day.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • Delivery estimates do not include carrier delays, weather disruptions, or peak season slowdowns.

2. Shipping Fee

We provide a simple flat-rate shipping structure to keep pricing clear and predictable.

Shipping Method Shipping Fee
Standard Shipping $6.99 (Flat Rate)

The shipping fee will always be displayed clearly at checkout before payment is completed.

3. Shipping Carriers & Tracking

We ship orders using reliable national carriers to ensure safe and trackable delivery.

  • USPS (United States Postal Service)
  • UPS (United Parcel Service)
  • FedEx

Once your order has shipped, you will receive a confirmation email with tracking information.

  • Please allow up to 24 hours for tracking updates to appear.
  • You can track your package directly through the carrier’s website.
  • If you do not receive tracking details within 2 business days, please contact us.

4. Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

  • Please verify your address before submitting your order.
  • We are not responsible for delays caused by incorrect or incomplete addresses.
  • Reshipping fees may apply if a package is returned due to address errors.

If you need to update your shipping address, contact us immediately at support@ardeego.com before your order is processed.

5. Customer Support

Email support@ardeego.com
Support Hours Monday – Saturday, 8:00 AM – 7:00 PM (EST)

Our support team is available to assist with shipping questions, tracking concerns, or delivery issues during the hours listed above. We are committed to providing clear and timely assistance.

6. Policy Updates & Agreement

We may update this Shipping & Delivery Policy periodically to reflect operational or regulatory changes. Any updates will be posted on this page with the revised date.

By placing an order with us, you confirm that you have read and agree to this Shipping & Delivery Policy.